Section: section xi: sales, marketing & customer service | CSEC: Office Administration

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Section outline

- Select activity Sales, Marketing and Customer Service - Lesson 1
  
  Sales, Marketing and Customer Service - Lesson 1 File
  
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  Mark as done
- Select activity Sales, Marketing and Customer Service Lesson 1 Answer Key
  
  Sales, Marketing and Customer Service Lesson 1 Answer Key File
  
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  Mark as done
- Select activity Sales, Marketing and Customer Service - Lesson 2
  
  Sales, Marketing and Customer Service - Lesson 2 File
  
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- Select activity Sales, Marketing and Customer Service Lesson 2 Answer Key
  
  Sales, Marketing and Customer Service Lesson 2 Answer Key File
  
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- Select activity Sales, Marketing and Customer Service - Lesson 3
  
  Sales, Marketing and Customer Service - Lesson 3 File
  
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- Select activity Sales, Marketing and Customer Service Lesson 3 Answer Key
  
  Sales, Marketing and Customer Service Lesson 3 Answer Key File
  
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- Select activity Sales, Marketing and Customer Service - Lesson 4
  
  Sales, Marketing and Customer Service - Lesson 4 File
  
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- Select activity Sales, Marketing and Customer Service - Lesson 4 Case Study
  
  Sales, Marketing and Customer Service - Lesson 4 Case Study File
  
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- Select activity Sales, Marketing and Customer Service - Lesson 4 Answer Key
  
  Sales, Marketing and Customer Service - Lesson 4 Answer Key File
  
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- Select activity Sales, Marketing and Customer Service - Lesson 5
  
  Sales, Marketing and Customer Service - Lesson 5 File
  
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- Select activity Sales, Marketing and Customer Service - Lesson 5 Worksheet
  
  Sales, Marketing and Customer Service - Lesson 5 Worksheet File
  
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- Select activity Sales, Marketing and Customer Service - Lesson 5 Key
  
  Sales, Marketing and Customer Service - Lesson 5 Key File
  
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- Select activity Sales, Marketing and Customer Service - Lesson 6
  
  Sales, Marketing and Customer Service - Lesson 6 File
  
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- Select activity Sales and Marketing Lesson 6 Worksheet - Prepare an Invoice
  
  Sales and Marketing Lesson 6 Worksheet - Prepare an Invoice File
  
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  Mark as done
- Select activity Sales and Marketing Lesson 6 key
  
  Sales and Marketing Lesson 6 key File
  
  Students must
  
  Mark as done